Frequently Asked Questions

Pricing & Payments

What payments types do you accept?

We accept all major credit cards. Visa, MasterCard, American Express and Discover.

We also accept One-Click Google Pay

How do I pay with my Credit Card?

How to pay by Credit Card, Step-by-step

We offer ‘One-click’ Google Pay using your stored card with Google.

You may also pay with  any major credit card.
We accept Visa, MasterCard, American Express and Discover.


 

Step 1: Add to Cart

Add item to cart


 

Step 2: View Cart

View the cart


Step 3: Proceed to Checkout

Apply coupon and proceed to checkout


Step 4: Place Order

Complete Payment


Are my card details secure?

Our website is protected by an SSL certificate. You’ll notice the green padlock icon next our our web address on your web browser. You’ll also notice that our website url starts with https (not the older http). The additional ‘s’ means the website is secure. Data is protected between your computer and our website.

In addition, your card details are processed by Stripe and never touches our servers. Stripe is a PCI Service Provider Level 1 which is the highest grade of payment processing security. You can rest assured that your information is safe and secure. 

 

Do you provide volume discounts?

Yes. We provide volume discounts on bulk orders.

Visit our bulk order page for bulk and wholesale orders.

Shipping & Delivery

Do you provide Shipping?

Yes. We ship anywhere within United States that USPS makes deliveries. We do not ship to APO, FPO or DPO addresses.

Shipping cost is calculated based on delivery address and weight of the item at checkout. 

Do you offer tracking?

Yes. We use use USPS standard ground shipping with tracking. You will receive an email with tracking number once we process your order.

How long does it take from order to delivery?

You could expect delivery within 5-6 business days, after placing your order.

We strive to process and ship your product within 2 business days. USPS typically takes between 3-5 days for delivery. Please note these are estimated times and there might be delays beyond our control. 

Can I pick up the items from your Orange County, CA. location?

Yes local pickup is available from our Fullerton, CA  location.

The total weight of your purchases must weigh a minimum 3 lbs to be eligible for local pickup. Orders that weigh at least 3 lbs will automatically display the ‘LOCAL PICKUP’ option at checkout. This is to reduce face-to-face contact and maintain social distancing as much as possible.

Most wholesale/ bulk orders are eligible for free local pickup.

We will email or call you with pickup details once you place the order.

Can I order the item for someone else?

Yes. You may ship the item to an address other than your billing address. Send a gift to family members and loved ones living at a different address. Enter your loved one’s address for the shipping address and we’ll deliver the item to them for free.

Ship to different address

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